444db Privacy Policy
Your personal information is our highest priority. In this document we explain in detail how your information is collected, used, and protected.
This Privacy Policy ("Policy") applies to the 444db platform and all of its associated services. By using our site or creating an account, you are understood to have agreed to the terms of this Policy. Please read this document carefully. If you have any questions, contact us through our 24/7 live chat support.
Scope and Purpose of Data Collection
When you register on the 444db platform, log in, or use any of our services, we collect certain personal information. The sole purpose of collecting this information is to provide you with a safe, reliable, and high-quality service. We may collect the following types of information:
- Name, date of birth, and national identity card details (for identity verification).
- Email address and mobile number (for communication and account security).
- Payment-related information such as bKash, Nagad, Rocket, or Upay account numbers (for transaction processing).
- IP address, device type, and browser information (for security and fraud prevention).
- Your gaming and betting history (for personalised experience and responsible gambling monitoring).
- Information collected through cookies and similar tracking technologies (for improving site functionality).
We collect only the information that is necessary for our legitimate business purposes and is consistent with applicable law. Collecting unnecessary or excessive information is contrary to our policy.
How Your Information Is Used
444db uses the information collected about you for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Transaction Processing: To complete deposit and withdrawal requests quickly and securely.
- Customer Support: To resolve your questions, complaints, or issues via live chat or email.
- Security and Fraud Prevention: To prevent unauthorised access, fraud, and money laundering.
- Legal Obligations: To meet the requirements of applicable laws and regulatory bodies.
- Service Improvement: To analyse your usage patterns and improve the quality of the platform.
- Responsible Gaming: To identify signs of excessive gambling and provide the necessary support.
We never sell your information to third parties for marketing or advertising purposes without your consent.
Sharing Information with Third Parties
444db considers your personal information strictly confidential. Information is shared with third parties only in the following limited circumstances:
3.1 Service Provider Partners
Only the necessary information is shared with trusted partners such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and cybersecurity providers. They are legally bound to comply with the terms of our privacy policy.
3.2 Legal Obligations
Information may be provided as required to comply with court orders, lawful requests from government authorities, or applicable law. In such cases we make decisions based on legal advice.
3.3 Business Transfers
In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. You will be notified in a timely manner in such circumstances.
Outside of the circumstances listed above, no information will be shared with third parties without your explicit written consent.
Data Storage and Security
444db has implemented industry-standard technical and administrative measures to ensure the security of your personal information:
- SSL Encryption: Your communication with the site is secured through 256-bit SSL/TLS encryption.
- Secure Servers: Data is stored in secure data centres where unauthorised access is strictly controlled.
- Access Controls: Only authorised personnel can view your information, and only on a need-to-know basis.
- Regular Security Audits: Regular audits and penetration testing are conducted to identify system vulnerabilities.
- Password Protection: Your password is never stored in plain text — it is kept in an encrypted hash format.
Data Retention Period
Information is retained for as long as your account remains active. Even after an account is closed, information may be kept for as long as necessary to meet legal obligations, resolve disputes, and enforce contractual terms. Once the applicable retention period has passed, information is securely deleted or anonymised.
Cookies and Tracking Technologies
The 444db website and mobile platform use cookies and similar technologies to improve your experience. These fall into the following types:
5.1 Essential Cookies
These cookies are essential for the basic functionality of the site. They are required for functions such as maintaining login sessions, storing security tokens, and operating the shopping cart. These cookies cannot be disabled.
5.2 Performance Cookies
These cookies help analyse how you use the site. Information about which pages are visited most and where errors occur is used to improve our services. This information is entirely anonymous.
5.3 Functionality Cookies
These cookies are used to remember your preferred language, layout, or other settings. You can control these cookies at any time through your browser settings, though doing so may limit certain features.
Your Rights
As a 444db user, you have the following rights regarding your personal information:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
- Right to Data Portability: You may request your information in a structured, machine-readable format.
- Right to Object: You may object to the use of your information for specific purposes.
- Right to Withdraw Consent: If you have provided information on the basis of consent, you may withdraw that consent at any time.
To exercise these rights, email [email protected] or contact us via live chat. We will respond to your request within the timeframe required by applicable law.
Protection of Minors' Data
444db is a platform for users aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21.
An age verification process is followed at the time of registration. If we become aware that information from a person under the age of 21 has been collected inadvertently, that account will be closed immediately and the relevant information will be securely deleted.
If you believe that a minor has created an account on our platform, please notify us immediately at [email protected].
International Data Transfers
444db primarily serves the Bangladesh market. However, due to technical infrastructure and service requirements, your information may sometimes be stored on servers outside Bangladesh.
For such international transfers, we ensure that adequate data protection measures are in place in the destination country or with the receiving entity. We follow international best practices for data protection and appropriate contractual safeguards are in place to maintain the security of transferred information.
Policy Changes and Updates
444db reserves the right to review and update this Privacy Policy from time to time. Changes to this policy may be made due to changes in services, new legal obligations, or technological developments.
For significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- You will be informed of the changes when you log in to the site.
- The "Last Updated" date at the top of this page will change.
Continued use of the platform after any changes will be understood as your agreement to the terms of the updated policy. We therefore recommend visiting this page regularly.
Social Media and Third-Party Links
Our platform may contain links to relevant third-party sites. The privacy practices and content of these external sites are entirely independent and outside the control of 444db. We recommend reviewing the privacy policy of any third-party site before visiting it.
If you contact us through a social media platform, the privacy policy of that platform will apply. We are not responsible for information collected in that context.
Contact Us and Submit a Complaint
If you have any questions or complaints about this Privacy Policy, or to submit any request relating to your information, please contact us through the channels below.
Data Protection Team, 444db
Email: [email protected]
Live Chat: Available 24/7 for direct support
Response Time: Within the timeframe required by applicable law
Keeping your information secure is our commitment. We take every request seriously.